Date: 30 March 2005
Subject: World Class or Outclassed? The role of IT in the ‘always on” business.
Speaker: Phil Austin (Jersey Finance Ltd) and Peter Wheatcroft (Partners in IT)
Venue: Grand Hotel, Esplanade, St Helier
As the Island gears up for economic growth in its core sectors and new enterprise initiatives, information technology – the lifeblood of every business – has never been so important. In the world of international finance, fulfilment and the continually growing e-business sector, information technology now plays a critical part in enabling business to transform themselves and meet the challenges of today’s business environment.
For many of these businesses, conventional working hours are not an option if they are to succeed. Such businesses need to be ‘always open’ right around the clock. This session quashes any myths about Information Technology being a commodity and illustrates the importance and relevance of achieving world class IT services by exploring the issues and challenges that face the ‘always on’ enterprise. We shall look at how some leading UK blue chip companies have restructured their thinking to deal with continuous service delivery.
The session will introduce key business management frameworks such as the European Foundation for Quality Management (EFQM) Excellence Model and Six Sigma, as well as the use of innovative techniques for customer management. The event will therefore be suited to both IT and business managers.
The presentation will last about one hour and will include some light refreshments (soft drinks, wine).
This is event is open to both BCS members and members of the public, but registration is required.
Please register your interest with BCS Jersey Chairman Brett Sumner ( firstname.lastname@example.org ). BCS members who attend the event will be entitled to claim 0.5 CPD points.
Speaker Profiles / Event Flyer / Presentation slides
Peter Wheatcroft – brief biography (Word 62kb)